Producing the early bird

10/01/2008 02:00:00 AM
Marni Katz

 

He says the company is spending a lot of time training people to develop a different set of observation skills and give them the ability to do what they think needs to be done.

 

“Everyone needs to buy into this whole idea of observing what is going on out there and making choices based on what they see,” he says.

 


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